I blogged recently about passing the Zend PHP5 Certification recently. One of the ‘rewards’ offered for passing the test is inclusion into the Yellow Pages for PHP Professionals and there are various functions available for people who have passed the exam to edit their details, post a picture etc. However my profile doesn’t seem to be linked to my Zend account, despite using the same email address, and I cannot edit any of these details.
As this resource is one of the main selling points used by Zend to push the exam and since its a pretty handy place for recruiters to look for qualified PHP developers (I’ve already received recruitment emails through it) – I would expect this to work properly and for me to be able to edit my details. The lack of any additional information on my profile reflects badly on me, as it could easily be taken as a lack of interest from me by anyone looking at my details.
So far Zend haven’t even responded to emails that I’ve sent through their website to them which is appalling customer service.
Update (6 Nov): Beth at Zend sorted this all out for me today and I can now update the profile. David and Howard also contacted me about the issue – thanks guys, much appreciated!